Class Schedule: October 2008 - January 2009, Rooms HSi12 and HS Modul
(link to previous course in WS07/08)
https://online.tu-graz.ac.at/tug_online/lv.detail?clvnr=130108
Markus Strohmaier
Instructor: Markus Strohmaier
Adress: Inffeldgasse 21a, 2nd floor, Room IMO2152, 8010 Graz, Austria
e-mail: markus.strohmaier at@ tugraz.at (remove spaces, replace at@ with @), start subject line with [707.009]
Students with special needs: If you need accomodation for any type of physical or learning disability, please contact me via e-mail to set up a meeting where we can discuss potential modifications for your participation.
This course aims to give students a basic understanding about the fundamental principles, concepts and challenges underlying knowledge management (KM). At the end of this course, students will have a thorough theoretical understanding of these issues, and the ability to relate and apply KM theories in the light of simple examples. Selected case studies are used to illustrate the utility of knowledge management theories in specific situations, but also to highlight current gaps between KM theory and practice.
Students need to take a final exam, which will take place at the end of the semester. For more information on taking the exam, please read the according policy at the end of this page.
Note to students: Changes to this schedule will likely be made. Additional/other readings may be assigned. Access credentials for protected resources will be handed out in class. Please notify me if any links are broken or outdated.
Note to instructors: All teaching materials on this website are available for use under a Creative Commons Attribution-Noncommercial-Share Alike 2.0 Austria License, except for cited material / where noted otherwise. Access to protected areas is only available to enrolled students.
Week |
Date |
Title, Slides | Comments and Links |
1 |
3.10.2008 |
Overview and Motivation (slides) |
In this class, we will discuss the course organization and give a basic motivation for and introduction to the course. Readings: P.F. Drucker, Knowledge-Worker Productivity: The Biggest Challenge, California Management Review 41 79--94 (1999) [Protected Access] |
2 |
7.10.2008 |
Knowledge Types and Processes (slides) |
What is knowledge? What forms of knowledge can we identify? We will discuss some basic distinctions and characterizations. Readings: D. Kirsh, When is information explicitly represented?, Information, Language and Cognition - The Vancouver Studies in Cognitive Science.: 340--365, 1990. [Protected Access] |
3 |
14.10.2008 |
Knowledge Management Perspectives (slides) |
A series of different roles and perspectives on knowledge management have been proposed by KM researchers in the past: We will discuss selected perspectives and some implications for knowledge management. Readings: M.T. Hansen and N. Nohria and T. Tierney, What's your Strategy for Managing Knowledge?, Harvard Business Review, 1999. [Protected Access] |
4 |
17.10.2008 |
Knowledge Organization (slides) |
How can knowledge be organized? We will discuss some basic principles of knowledge organization, such as categorization, taxonomies and concept systems. Readings: C.B. Mervis and E. Rosch, Categorization of Natural Objects, Annual Review of Psychology 32 89--115, 1981 [Protected Access] |
5 |
27.10.2008 |
Broad Knowledge Bases (slides) |
Guest Lecture: Mark Kröll Readings: T. Berners-Lee and J. Hendler and O. Lassila, The semantic Web, Scientific American, 284 (5) 2001. |
6 |
10.11.2008 |
Categorization & Formal Concept Analysis (slides) |
How can categorization be formalized? Readings: Formal Concept Analysis: Methods and Applications in Computer Science, Bernhard Ganter, Adapted and extended by Gerd Stumme, Summer 2003 |
7 |
17.11.2008 |
Knowledge Acquisition (slides) |
How can knowledge be acquired in a way that is amenable to computation and/or analysis? Readings: L. von Ahn, Games with a Purpose, Computer, 39(6): 92--94, 2006. |
8 |
24.11.2008 |
Knowledge Transfer (slides) |
How can knowledge transfer be characterized and what factors can influence knowledge transfer? We will discuss these and further issues. Readings: M. E. Nissen and R. E. Levitt, Agent-Based Modeling of Knowledge Flows: Illustration from the Domain of Information Systems Design, Proceedings of the 37th Hawaii International Conference on System Sciences, 2004. |
9 |
1.12.2008 |
Organizational Knowledge Repositories (slides) |
How can knowledge repositories be designed and deployed? We will discuss concepts such as knowledge reuse, discretionary databases, experience factories and selected concepts from case based reasoning. Readings: V. R. Basili and G. Caldiera and D.H. Rombach, Experience Factory, Encyclopedia of Software Engineering 469-476 (1994) |
10 |
2.12.2009 |
Cognitive Psychology Theories for Knowledge Management (slides) |
In this class, we will discuss some fundamental psychological concepts in the context of knowledge management, including for example Knowledge Space Theory. Guest Lecture: Tobias Ley, Know-Center and Karl-Franzens-University Graz
|
11 |
12.1.2009 |
Business Process Oriented Knowledge Management (slides, |
In this class, we will discuss different approaches aimed at integrating knowledge management into an organization's business processes. Readings: U. Remus and F. Lehner. The Role of Process-oriented Enterprise Modeling in Designing Process-oriented Knowledge Management Systems. Proceedings of the AAAI Symposium on Bringing Knowledge to Business Processes. Stanford, CA, USA, 2000. |
12 |
19.1.2009 |
Knowledge-based Analysis (slides) |
How can socio-technological systems be organized from a knowledge perspective? We will discuss an agent-oriented modeling approach for analyzing knowledge transfer instruments. Readings: M. Strohmaier, E. Yu, J. Horkoff, J. Aranda and S. Easterbrook, Analyzing Knowledge Transfer Effectiveness – An Agent-Oriented Approach, In Proceedings of the 40th Hawaii International Conference on System Sciences (HICSS-40 2007), January 3-9, IEEE Computer Society, Hawaii, USA, 2007. |
13 |
26.1.2009 |
Multimedia & Semantic Metadata (slides)
|
In this class, we will discuss different forms of semantic annotation of multimedia documents. Guest Lecture: M. Lux, Klagenfurt University
|
Week 14 |
29.1.2009 |
Final Exam |
The final exam will take place in HSi12, 14:00 - 16:00. All you need to bring is a pen and your student ID. |
There are two different ways of obtaining a grade for this course:
To pass either exam (written/oral), you need to have in-depth knowledge about the entire course contents (all lectures including guest lectures, see slides) and the accompanying literature (see papers). Questions will include, but are not limited to, detailed questions on Criteria for Explicitness, Perspectives on KM, Problems and Principles of Categorization, Principles of Knowledge Organization, Formal Concept Analysis, the Semiotic Triangle, Broad Knowledge Bases, Knowledge Acquisition Techniques, Knowledge Transfer, Knowledge Flow Theory, the Experience Factory, Discretionary Databases, Knowledge Reuse Situations, Public Good and Knowledge Sharing Dilemmas and corresponding solutions, Metadata, bpoKM and others.
This policy is preliminary. Changes will likely be made.